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Great guest experiences begin with data

David Turnbull (pictured left) views his company as a disruptive force in hospitality, busy changing the mindset of how to acquire new business and retain existing. One of the big [...] read more...

Christchurch hatch plan to lure backpackers back to their city

  Members of the Christchurch backpacker industry want to see the city reborn as a destination for youth travellers, not just an airport gateway. All Star’s Inn manager Phil Leslie [...] read more...

LIVE BYTE: Allsopp Bunting Insurance new website is now ‘live’

If you own or operate a backpacker hostel or tour operation and you are dreading your insurance renewals. Then you are lucky because THE most experienced insurance brokers in our [...] read more...

TECH BYTE: Millennials influenced as much by YouTube as web reviews for travel decisions

Young travellers find themselves motivated by video content and online reviews in equal measures when selecting products for a trip. Research by Phocuswright found that the influence on an 18 to [...] read more...

National Farmers’ Federation guide for working on Australian farms

The National Farmers’ Federation (NFF) wants to make sure that everyone who comes to work on Australian farms has a positive experience. So they have developed a guide for working [...] read more...

Native English speaking university graduate fails PR application

An Irish vet with degrees in history and politics has been unable to convince a machine she can speak English well enough to stay in Australia. Louise Kennedy is a [...] read more...

So what happens if (and when) we get too many tourists? Should we be planning now?

Chronic overcrowding in some of Europe’s beloved tourism hotspots is fuelling an angry backlash, from polite protest to “Go Home” graffiti and even physical intimidation. Across southern Europe, from the [...] read more...

Record numbers head to australia.com – what are they doing right?

The number of unique visitors to the Tourism Australia (TA) website is now at a record high after a new approach to attract audiences took them to new heights. Teaming [...] read more...

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