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Great guest experiences begin with data

David Turnbull (pictured left) views his company as a disruptive force in hospitality, busy changing the mindset of how to acquire new business and retain existing. One of the big [...] read more...

Christchurch hatch plan to lure backpackers back to their city

  Members of the Christchurch backpacker industry want to see the city reborn as a destination for youth travellers, not just an airport gateway. All Star’s Inn manager Phil Leslie [...] read more...

Record numbers head to australia.com – what are they doing right?

The number of unique visitors to the Tourism Australia (TA) website is now at a record high after a new approach to attract audiences took them to new heights. Teaming [...] read more...

TECH BYTE: Survey says in-destination activities are most popular among Millennials

iSeatz, the travel technology company powering ancillary product booking and merchandising, recently commissioned research to determine current perceptions and preferences regarding the sale of ancillary goods and services by accommodation [...] read more...

Should piece work rates be sent packing?

While those looking to combat backpacker exploitation want to ban it, some farms are keen to extend piece work rates from the field and into the packing sheds. The way [...] read more...

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